Delete your Log account

For Log For Your Log on Android and iPhone, made by Kinori Labs. Effective October 14, 2026.

You can delete your Log account, and the data that goes with it, whenever you like. You can do it in the app or, if you cannot open the app, by email. This page shows both ways, then lists exactly what is deleted, what we keep, and for how long.

In the app (the fastest way)

This works on iPhone and on Android. You need to be signed in to your Log account. If you signed out, or you installed the app again, sign in first with the same account you used before (Google on Android, Google or Apple on iPhone), then follow the steps below.

On iPhone

1. Open Log, then Settings.
2. Tap the Back up and sync card at the top. It says Manage account when you are signed in. This opens the Account page.
3. Tap Delete account and cloud data.
4. Read what goes. If you also want the logs on this iPhone gone, switch on Also delete the logs on this iPhone.
5. Type DELETE to confirm, then tap Delete account.

On Android

1. Open Log, then Settings.
2. Tap the Back up and sync card at the top. It says Manage account when you are signed in. This opens the Account page.
3. Tap Delete account and cloud data.
4. Read what goes. If you also want the logs on this phone gone, tick Also delete the logs on this phone.
5. Type DELETE to confirm, then tap Delete account.

When it is done, Log says your Log account is deleted. If something goes wrong, nothing is changed. Check your connection and try again.

Cannot open the app?

Lost your phone, deleted the app, or cannot sign in? Email us and we will delete your account for you.

1. Email [email protected]. Tapping the address opens your email app with the subject Delete my Log account already filled in.
2. Write from the email address on your account, which is the email you use with your Google or Apple sign-in. That is how we check that the account is yours. If you hid your email with Apple, say so in your message.
3. We reply to confirm, and we finish the deletion within 30 days. We delete what is listed under What gets deleted below.

What gets deleted

When you delete your account in the app, all of this is deleted from our servers in one step, right away:

• Your Log account link. Log’s record that your Kinori Labs sign-in is connected to Log, and which provider you used, Google or Apple.
• Your synced logs, settings and progress. If you turned sync on: your poop, meal, check-in, water, routine and note entries, your settings, and your progress such as achievements and streak freezes, along with the random device ids stored on them.
• Sync bookkeeping. Your sync position and the counters that help us limit abuse, tied to your account.
• Couples. If you were paired, you are unpaired. Your partner is told you are no longer paired and sees nothing else about you. Your sharing choices, summaries, reactions you sent or received, invites, widget access tokens, notices, and your 18 or older confirmation are deleted, and so are any blocks you made.
• Sign in with Apple access. If you signed in with Apple on iPhone, we revoke Log’s access to your Apple ID, and the Apple sign-in token we stored for that is deleted.
• Your purchase record at RevenueCat. While you are signed in, your account id is your subscriber id at our subscription provider, RevenueCat. We ask RevenueCat to delete that record. If Apple or RevenueCat cannot be reached right away, we keep retrying automatically for at most 30 days.

Your other phones that were signed in to the account are cut off. They can no longer upload to it.

Things we never store. Keepsake photos and Ask Poopy conversations never sync. If you chose to send one photo for analysis, or a question to Ask Poopy, it went to our server only to get an answer, and we do not store it or link it to your account. Our AI providers, OpenAI and Google, may keep that data for a limited time for abuse monitoring, under their own terms. So there is nothing of it for us to delete.

What we keep, and why

• A deletion marker. Your account id, the time, and a count. It holds no logs or content. We keep it so that a phone that was signed in before can never upload to the deleted account again. It is kept, with no set end date.
• The shared Kinori Labs sign-in. Your email address, your Google profile name if you used Google, and your provider id live in a sign-in service shared by Kinori Labs apps, so one sign-in works across them. Deleting your Log account does not remove it, because other Kinori Labs apps may use it. Log keeps nothing linked to it, and signing in to Log again starts an empty account. The sign-in service also keeps standard security records, such as when you signed in and from which IP address. It stays while any Kinori Labs app uses it. If you would like the sign-in removed as well, say so in your email.
• Backups. Deleted data can remain in our backups until they rotate out.
• Server request logs and abuse-limit counters. Request logs can include your IP address and are rotated on a regular schedule. Counters that help us stop abuse are kept for 2 days.
• Block records other people made. If someone blocked you when they unpaired, their block record, which holds the two account ids and no content, stays until they delete their own account.
• Anonymous usage events and crash reports. Ones we have already received are not linked to your account and hold no log content. Deleting your account does not remove them.
• Subscriptions. Poopy Pro is billed by Apple or Google, not by us. Deleting your Log account does not cancel it. To stop renewals, cancel in your App Store or Google Play subscription settings.
• Game Center scores. If you joined leaderboards on iPhone, Apple holds those scores, not us. Remove them in your Game Center settings.

Logs that live only on your phone

Logs you never synced are stored only on your phone. We have no copy of them. Deleting your account does not remove them unless you choose to also delete the logs on your phone while deleting the account.

To remove them at any time, go to Settings, then Data & Privacy, then Delete all data. If sync is on, Delete all data also deletes your synced logs on all your devices. Your account and settings stay. Deleting the app also removes the logs on your phone, but not your account or anything stored on our servers.

Delete only the cloud copy

Want your synced data gone from our servers, but want to keep your account and the logs on your phone? Open Settings, tap the Back up and sync card, then tap Delete cloud data. It permanently deletes your synced logs, settings and progress from our servers, right away. Your other devices remove their synced copies the next time they connect. Logs on this phone stay, sync turns off, and your account stays. The Delete cloud data row shows up once this phone has synced with your account.

More

The Privacy Policy has the full story, including how long we keep everything else. Support answers common questions, and you can always email [email protected]. Log For Your Log is made by Kinori Labs Inc.